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The client experience

In the building, with the authority to change things.

What it is like to have us in the company, from the first call to the day we leave. Not a deck, not a dashboard, not a weekly call. A partner, on site, over the system that is broken.

  • Who you get

    A partner, not a team of analysts.

    The person who sits over the system has run it before, in a company like yours, with a sponsor like yours. There is no one between you and them.

  • How it starts

    Diagnosed before prescribed.

    Nothing is proposed in the first two months. The readout says what is broken, what it is costing and what to do first, with the evidence attached.

  • What you read

    Written for the committee.

    Every deliverable is written to be read by the board and the sponsor, not just the team. You can take it to the IC as it is.

  • How it ends

    Yours when we leave.

    The playbook, the operating system and the team we recruited stay. We do not license anything, and we do not stay longer than the work needs.

On site, not on call.

The firm is in San Mateo. The work is wherever the company is.

An embedded partner is in the building for the days the work needs, in the room for the meetings that matter, and reachable in between. The sponsor sees the same material the operator sees, at the same time. Nothing is prepared for one audience and softened for the other.

Meet the partners

What you keep

Four things leave with you.

What the company holds on the last day that it did not hold on the first.

  • Month two

    The readout.

    A ranked account of the four systems, what is broken, what it costs and what to do first. Written for the investment committee.

  • Phase II

    The playbook.

    Written by running it, not by writing it. Positioning, objections, the sales motion, the numbers that matter, by function.

  • Phase II

    The operating system.

    An AI-⁠first GTM operating system trained on your playbook. Simple enough for an intern to run. Specific enough to be yours.

  • Phase III

    The permanent team.

    We recruit, train and hand over the people who will run it. Then we leave.

Two months. $95k.

Experience it from the first call.

We start with a call to confirm scope and access. A partner, not a salesperson, is on it.