System two
Brand Platform.
Is the offer presented so that it connects with the right customers and they get it? It covers what the company claims, how it looks and sounds, and the materials it sells with.
Why it matters.
Brand Platform is where the offer becomes something a buyer can recognize, repeat and choose. When it is weak, demand usually costs more to generate and sales cycles run longer, because every conversation has to explain what the brand should have explained already.
It is also a capital question. Intangible assets make up 92% of the value of the S&P 500, and Kantar finds that 94% of a brand’s pricing power comes from how meaningfully different buyers see it.
What it covers.
Brand Platform has five parts, and two of them have their own practice.
Positioning and messaging.
What the company claims, to whom, and the words it uses to say it, set down so that everyone says the same thing.
Design system.
How everything looks and sounds, codified so that any team can produce work in the brand.
Website and assets.
The site, the decks and the materials the business needs to sell.
Executive brand.
The leader’s own standing, built in harmony with the venture.
Venture brand.
A brand built from the start for a company backed by venture capital or led by its founder.
What we look at in the Diagnostic.
We read the website, the decks, the recent campaigns and the materials the sales team actually sends, and we compare them with how customers describe the company when we speak with the ones you won, the ones you lost and the ones who left. Where the company’s claim and the customer’s account differ, the gap usually shows up later as weak response to marketing and long sales cycles.
What we rebuild.
In a turnaround engagement, an operator who has built brands sits over the platform. We set the positioning and messaging, codify the design system and rebuild the website and assets the sales team needs, then wire all of it into the operating system so that your team can produce work in the brand without us. For a company that wants the brand built without a turnaround, Growth GTM does the same work for $10,000 a month.
The other systems.
Commercial Strategy.
Are you selling the right offer to the right customers at the right price, and approaching them in the right order?
Demand Generation.
Is the offer getting in front of enough customers and causing them to express interest?
Sales Organization.
Can the team convert interested leads at a reasonable rate?
Retention & Expansion.
Do customers stay and buy more?
The Revenue System.
Can the company see which of these is failing?
The Diagnostic
Start with what is true.
The Diagnostic examines Brand Platform second, after Commercial Strategy, in eight weeks at a fixed fee of $95,000.
