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Terms of Use

Effective date: September 24, 2026

These terms govern your use of prismonde.com (the "Site"), operated by Prismonde LLC ("Prismonde," "we," "us"). By using the Site, you agree to them. If you do not, do not use the Site.

These terms contain a binding arbitration provision and a class-action waiver in the section on governing law. Read it.

The Site describes Prismonde's services and how we work. It is informational. Nothing on it is an offer that becomes binding when you accept it, and using it does not create a client or professional relationship between you and Prismonde.

Emailing us is a request, not a contract.

  • Any engagement, including the diagnostic, happens only under a separate written agreement that sets out its scope, team, fees, duration and terms. Nothing on the Site forms part of that agreement unless the agreement says so.
  • Prices, durations, team sizes and phases on the Site describe typical engagements. They are not quotes, and the figures in a signed agreement govern.
  • Service descriptions are general and may change without notice.
  • We are not obligated to respond to any inquiry, to respond within any timeframe, or to accept any engagement.

Content on the Site is general information and our perspective. It is not legal, financial, investment, accounting or other professional advice. Statistics on the Site are attributed to their published sources, which we do not control; check the source before relying on a figure. Nothing on the Site promises any particular business outcome. You act on anything here at your own risk.

Names and logos of organizations on the Site identify organizations our team has worked with, including in roles before Prismonde. They belong to their owners, and their appearance does not imply that those organizations endorse Prismonde.

All content on the Site (text, graphics, video, the site design, the name "Prismonde" and the prism mark) is owned by Prismonde LLC or used under license, and is protected by copyright and trademark law.

You may read, link to, and quote brief excerpts with attribution. You may not reproduce, republish, distribute, sell, create derivative works from, or use any content for training, fine-tuning, or evaluating machine learning models, without our written permission. To the extent any law permits text and data mining absent an opt-out, we expressly reserve our rights and opt out. Nothing here grants you any license to our names or marks.

If you send us ideas, feedback or suggestions that are not personal data covered by the Privacy Policy, you grant us a non-exclusive, perpetual, royalty-free license to use them without obligation to you. Do not send us confidential information unless we have a written agreement covering it.

You will not:

  • attempt to access any part of the Site or its underlying systems you are not authorized to access;
  • scrape, crawl, or bulk-download content;
  • interfere with the Site's operation or security;
  • use the Site in any way that breaks the law.

We may block access and take other action we consider appropriate for any violation.

The Site relies on third-party services (hosting, fonts, email, analytics) and may link to third-party sites. We do not control them and are not responsible for their content, availability, or practices.

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

TO THE FULLEST EXTENT PERMITTED BY LAW, PRISMONDE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR ANY CONTENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow certain exclusions or limits; in those places, the above applies to the maximum extent permitted.

You agree to defend, indemnify, and hold Prismonde harmless from any claims, losses, and expenses (including reasonable attorneys' fees) arising from your breach of these terms or your violation of any law or third-party right.

Governing law. These terms are governed by the laws of the State of California and the Federal Arbitration Act, without regard to conflict-of-law rules.

Informal resolution first. Before starting arbitration or any other proceeding, you agree to email hello@prismonde.com describing the dispute and what you want, and to give us 30 days to resolve it. We agree to do the same if we have a claim against you.

Binding arbitration. If we cannot resolve it informally, any dispute, claim, or controversy arising out of or relating to the Site, its content, or these terms will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect. The arbitration will take place in San Mateo County, California, or by video if the arbitrator permits. The arbitrator's award is final and may be entered in any court with jurisdiction. Each side bears its own attorneys' fees unless the arbitrator finds a claim frivolous or the applicable rules or law provide otherwise. We will pay arbitration filing and arbitrator fees to the extent the JAMS consumer rules require.

Exceptions. Either of us may bring an individual claim in small claims court if it qualifies. Either of us may seek injunctive relief in court to protect intellectual property rights.

Class-action waiver. YOU AND PRISMONDE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court, not arbitration, and the remainder of this section still applies.

Opt-out. You may opt out of arbitration by emailing hello@prismonde.com with "Arbitration opt-out" in the subject within 30 days of first using the Site. If you opt out, the exclusive venue for any dispute is the state or federal courts in San Mateo County, California, and you consent to their jurisdiction.

Time limit. Any claim must be brought within one year after it arises, or it is permanently barred, to the extent the law allows.

Engagements. Disputes about a client engagement are governed by the dispute terms in that engagement's written agreement, not this section.

We may change these terms at any time by posting the revised version with a new effective date. Continued use after that is acceptance. We may suspend or shut down the Site, or any part of it, at any time without notice.

If any provision is unenforceable, the rest stands. Our failure to enforce a provision is not a waiver. These terms and the Privacy Policy are the entire agreement between you and Prismonde regarding the Site and supersede anything earlier. You may not assign your rights under these terms; we may assign ours.

hello@prismonde.com
Prismonde LLC, San Mateo, California